SOFTWARE HOUSE · EST. 2013

We build
software, that
works for you.

Custom systems, B2B, e-commerce stores, ERP/CRM integrations, data migrations and bespoke online applications. We also work in international cooperation with IT companies. We combine engineering with marketing thinking - we are part of the Fabryka e-biznesu Group.

Websites + CMS
E-shops + B2B
E-shop Migrations
Custom Systems
ERP/CRM Integrations
Custom Applications
International Cooperation
900+
PROJECTS
17×
SPECIALISTS
13lat
IN BUSINESS
booking_open · avg. response time: 38 min
SERVICES · 09

Nine domains,
one team,
zero compromises.

We work agile. We analyse your business. We choose the right tech. We test. We deploy. We support after go-live - 12-month warranty included.

See how we work
METHOD · 10 STEPS

How we work.

01
Discovery
We understand your business, users and industry. We break the project into stages, risks and measurable requirements. Every technical decision has a business justification.
02
Technical Documentation
03
Mockups / Wireframes
04
Development
05
Testing
06
Deployment
07
Warranty Care
08
Performance Monitoring
09
Support
10
Continued Development
TOOLS · 04

Well-managed projects
don't happen by accident.

We work in ClickUp and GitLab, monitor system health, implement analytics and take responsibility after go-live. Straight talk, no marketing fluff.

01 · PROJECT MANAGEMENT

ClickUp + GitLab - two tools, one process.

A professional management environment built on ClickUp (tasks, sprints, reports) and GitLab (code, CI/CD, deploy). The client gets transparent access to all project information.

  • Schedule and milestone tracking
  • Live progress reporting
  • Change history and enhanced security
  • Fast communication with the team
ClickUp
// zadania · sprinty
Brief klienta
Sprint #14
PR review
QA test
↔
GitLab
// kod · CI/CD
feat/sprint-14
MR !247
pipeline ✓
deploy prod
The client sees the task status, work stage and related deployment in one process.
02 · SYSTEM MONITORING

We react before the client notices an issue.

Specialised tools monitor plugins, integrations, performance and revenue-affecting bugs. We detect regressions after updates and stalled functions in real time.

  • Alerts on plugin updates
  • Integration error detection
  • Performance and conversion drops
  • Weekly report to the client
DETECTED BY US · LAST MONTH
critical errors
all alerts
80%+
of problems caught before the client notices
03 · 1ins PROPRIETARY SOLUTION

Our own ClickUp ↔ GitLab bridge.

We designed a custom solution linking intelligent project management in ClickUp with GitLab's code publishing and review system. The delivery process is structured, predictable and safe - a business task has a single ID throughout its entire lifecycle.

  • Full traceability from business task to code commit
  • Greater control over what gets deployed
  • Faster conflict and bug detection
  • Easy status reporting to the client
  • Reduced organisational chaos
  • Faster rollout of fixes and new features
ClickUpzadanie #28471INS bridgev.2.4GitLabMR !247Panel klientastatus · raporty · KPI
04 · ANALYTICS

Data-driven decisions - GA and Search Console.

We configure and deploy Google Analytics and Search Console. The client sees: traffic, marketing effectiveness, Google visibility, technical SEO issues and sales conversions.

  • GA4 + e-commerce events
  • Search Console + SEO monitoring
  • Goals and conversions
  • Monthly report
Google Analytics30 dni
+312%
SESJE Y/Y
Search Console
2,4M
WYŚWIETLEŃ
184k
KLIKNIĘĆ
7.6%
CTR
05 · SUPPORT & WARRANTY

We stay with you after go-live.

Many clients complained about being abandoned after delivery. We take responsibility: 12-month warranty and an optional monthly SUPPORT contract with SLA.

  • 12-month warranty on system failures
  • Fast response to tickets
  • Ongoing post-launch monitoring
  • SUPPORT contract - monthly
Your account manager
1 person · 1 number · 1 e-mail
SUPPORT contract
monthly · SLA · dedicated channel
12-month warranty
all system failures covered
SELECTED CASE STUDIES

What 900 projects
means to us.

All

Recent projects across different sectors.

Nautilus2, Mavibo, Pyzowka, MZDW, Czach Auto and CT Poland - e-commerce, CMS, CRM, B2B and custom systems.

CLIENT RETENTION

Clients stay.

INTERNAL DATA · AS OF 2026
3 YEARS+
92%
of clients stay with us for 3+ years
most of our projects are long-term relationships
5 YEARS+
78%
of clients stay with us for 5+ years
average contract = 5+ years of cooperation
12 YEARS+
24%
of clients have been with us for 12+ years
oldest relationship: 2014 · still ongoing
Clients stay because we don't disappear after go-live.
// 12-month warranty + SUPPORT contracts
GRUPA FABRYKA E-BIZNESU

Działamy w grupie, myślimy szerzej.

1innosystems to inżynieria. Fabryka e-biznesu - marketing i sprzedaż. IC-Complex - infrastruktura. Razem zamykamy całą drogę od pomysłu do skalowania.

FEB
1INS
IC-Complex
NASZE BRANDY · 4
FEB.net.pl
Spółka-matka Grupy · marketing + sprzedaż
ICComplex.cloud
Infrastruktura, serwery, DevOps
GrowthClick.pl
ClickUp wdrożenia i integracje systemu
KiwiKick.pl
Crowdfunding · social commerce
WHAT OUR CLIENTS SAY

Quotes from people
who stayed.

★★★★★
4.9 / 5.0
GOOGLE · 82 REVIEWS
Zaufane.pl
VERIFIED REVIEWS
"
★★★★★

„Working with 1ins is all about delivery. Our system has been running for three years - no downtime and no invoice surprises. Clients don't disappear from our radar, and 1ins doesn't disappear from theirs."

P
Piotr K.
CEO · skupszop.pl
client since 2021
"
★★★★★

„What I value most is that the team understands the business, not just the code. Comarch ↔ PrestaShop ↔ reports - everything works from the first sprint. ClickUp gives me full visibility."

A
Anna M.
Dyrektor IT · gastropak
client since 2019
"
★★★★★

„Two previous agencies left us with half-built shops. 1ins migrated 28k SKUs, set up monitoring and signed a SUPPORT contract. The peace of mind is priceless."

T
Tomasz W.
Founder · healthypack.pl
client since 2023
"
★★★★★

„We run international projects with 1ins - English communication, code quality, documentation. I recommend them to any agency looking for a reliable technical partner in Poland."

H
Henrik B.
Partner · DACH agency
client since 2022
WHO WE WORK FOR

Who we
work for.

Different industries, one common point: technology should make everyday work easier, not more complicated.

E-COMMERCE

01

NAUTILUS

MAVIBO

MARKOWE STOŁY

STELA

SOBIMAX

MANUFACTURING

02

STELA

MARKOWE STOŁY

SPIJKOCHANIE

CIS

GRUPA EXPERT

KALIPACK

B2B

03

PUBLIC ADMINISTRATION

04

MZDW

MINISTERSTWO SPORTU

SERVICE COMPANIES

05

CT POLAND

BLUEDIAMOND

CZACH AUTO

PYZÓWKA

OTHER PARTNERS

06

ASTRAZENECA

ELAN

GREENSAIL

ELAN

LET'S TALK · PL / EN / DE

You have an idea.
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900 like it behind us.

+48 797 703 920[email protected]Rzeszów · PL
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